FAQ

Q: Can the products be customized?
 
A: Shining Mineral fiber ceiling tiles can be made with customized requirement, if you have design and other request, please send details to us ,we will produce as same goods as customized. Else, the packaging also can be customized.
 
 
  
Q: The brand can do OEM?
 
A: Yes,we can do OEM If you offer brand original authorization letter .
 
 
 
Q: Are you a factory or trading company?
 
A: We are a factory & trading company with more than 20 years experience..
 

 
Q: Do you provide samples of High Quality Mineral Fiber Ceiling ?
 
A: Yes, we can provide small samples for free but the buyers are appreciated to pay the freight cost firstly. And after we confirm the order, the amount of the freight will be deducted in the order.
 
 
 
Q: How about your production capacity?
 
A: We have the advanced automatic production line. We can produce more than 2 million sqm per year.
 


Q: Which port can you support?
 

A: Shanghai Port, Tianjin port, Ningbo Port, or any other China port you need. If provided destination port, CFR and CIF can be quoted for your reference.



 
Q: How about the delivery time?
 
A: Normally, we will arrange production after we got the deposit from the buyer. The goods can be ready during around 2-3 weeks after we got the deposit.
 

 
Q: How do you control the quality?
 
A: Quality is the core of products, there are professional tester and test machine to guarantee the quality.And we got the certification from ISO9001-2008,SGS. CE
 
 
 
Q: What's your Minimum order quantity(MOQ) of your product?
 

A: Most customers choose 1x20"GP as trial order. Small orders are also accepted.



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